Quality Framework Programs
The Western Australian Alcohol and other Drug Sector Quality Framework assists agencies and their staff, management and boards to work towards continous quality improvement of services. WANADA's projects aim to familiarise agency staff and management with the quality framework and support them in using it to find opportunities to improve their services to the benefit of their agency and consumers.
Quality Framework Implementation Support Project
The Western Australian Alcohol and other Drug Sector Quality Framework assists agencies and their staff, management and boards to work towards continous quality improvement of services. WANADA's project aims to familiarise agency staff and management with the quality framework and support them in using it to find opportunities to improve their services to the benefit of their agency and consumers.
Diversity of services supported include residential and non residential treatment and support, withdrawal, SAAP funded (AOD incorporated), Sobering-up-Centres, Aboriginal Community Controlled Organisations, Aboriginal Medical Services (AOD incorporated), and DACs.
The project promotes a worker/staff driven process for continuous quality improvement, and includes support with recording, evaluation, documenting gaps and support needs, meeting some of those needs as appropriate, canvassing support from government and key stakeholders to address gaps and support needs, promoting quality of the sector. Project also includes supporting services to incorporate sustainable continuous quality improvement, and for WANADA to inform the development of peer review.
The Western Australian Alcohol and other Drug Sector Quality Framework is available here and from WANADA. For your convenience, we also include Section 2, which is the self-assessment tool, and Section 4, which gives policy and procedure templates, as separate documents.
- Western Australian Alcohol and other Drug Sector Quality Framework (PDF)
- Quality Framework - Section Two - Self Assessment (Word Document)
- Quality Framework - Section Four - Policy and Procedures Template (Word Document)
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Quality Framework Peer Review
The Institute for Healthy Communities Australia (IHCA) successfully tendered to develop and deliver a peer review system to support the sector Quality Framework. This is an exciting step in supporting agencies to deliver quality services. The reviews will be conducted over a three year cycle, with those agencies first to implement the QF being reviewed in the first year. For more information and an expression of interest form to become a Peer Reviewer, please read the documents listed below:
- Peer Review Overview
- Peer Review Handout
- Peer Reviewer Description
- Peer Reviewer Training Outline
- Peer Reviewer Expressions of Interest
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Culturally Secure Accreditation Framework (CSAF)
The Western Australian Alcohol and Other Drug Sector Quality Framework has been further developed into a culturally secure, nationally recognised Accreditation Framework. The Culturally Secure Accreditation Framework provides an opportunity to formally recognise the work undertaken by agencies and their staff, management and boards towards implementing continuous quality improvement in their service provision.
The Culturally Secure Accreditation Framework consists of a Standard, based on the current Performance Expectations in the Quality Framework, a number of interpretive guides for different service types and support resources to assist agencies in achieving accreditation against what is one of the first sector specific accreditation processes (along with the Australasian Therapeutic Communities Association's 'TC Standards').
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AOD Knowledgebase
The AOD Knowledgebase is WANADA’s online documents and links resource for our members and associates in the alcohol and other drug (AOD) sector. To access the AOD Knowledgebase, visit aodknowledgebase.wanada.org.au.
For more information, please read the AOD Knowledgebase pamphlet.
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